Open for Business as Normal
We are able to socially distance while working and are open for business as usual.
We use Royal Mail Tracked and Signed (where available) to send parcels to Europe. Heavier parcels are sent using a tracked courier service.
If you can, put the parcel aside for a few days (3 days is, by our current understanding, optimal) and wash your hands thoroughly after handling.
Wishing you the best,
Reclaiming VAT on Orders Sent to Non-EU Countries
If you are a customer who resides outside of the EU and the delivery address is outside of the EU we can refund the VAT of 20% that we are required to add to your order.
Please email us at firstname.lastname@example.org so we can action a refund.
*Please note that these are estimated delivery times, and sometimes can take longer.