Open for Business as Normal
We are able to socially distance while working and are open for business as usual.
We dispatch our orders using Royal Mail’s First Class Business Service, or a next day courier service. Royal Mail’s First Class Business Service is typically delivered in 1-2 days.
Deliveries to Our EU Customers after BREXIT
We use Royal Mail’s Tracked and Signed (where available) service or a courier service to deliver to our EU customers. Delivery times will depend on the destination country.
Now that we are outside of the EU, as with our other international orders, we will refund the VAT of 20% added to your order. Your order will likely be held at customs, and you will charged your national rate of tax / VAT on your order, and may also be charged duty on orders over £150.00. It is your responsibility to pay for these charges to release your order/ upon receipt and any other shipping and customs charges that your purchase may generate.
Wishing you the best,
Reclaiming VAT on Orders Sent to Non-EU Countries
If you are a customer who resides outside of the EU and the delivery address is outside of the EU we can refund the VAT of 20% that we are required to add to your order.
Please email us at email@example.com so we can action a refund.
*Please note that these are estimated delivery times, and sometimes can take longer.